Privacy Policy

Aapki privacy hamare liye zaroori hai. Yeh policy India ke DPDP Act 2023 ki soch ke anusaar batati hai ki PlotIQ (operated by Xrhymez) kaunsa data collect karta hai, kis maqsad se, aur aapke (Data Principal ke) kya adhikaar hain.

1. Hum Kya Data Collect Karte Hain

• Naam (full name)
• Phone number
• Email address
• Brokers ke liye: listing details (property, price, area, location, photos).
• Basic usage data (jaise aapne kaunsi property dekhi) taaki service behtar ho.

2. Consent & Maqsad (Purpose Limitation)

Aap apna data apni marzi (consent) se dete hain jab account banate hain, listing daalte hain, ya enquiry karte hain. Hum yeh data sirf un hi maqsadon ke liye use karte hain jo neeche likhe hain — isse zyada kisi aur kaam ke liye nahi:

• Leads banane ke liye — jab aap kisi property mein interest dikhate hain.
• Brokers ko notifications bhejne ke liye (naya lead, enquiry).
• Account management aur login ke liye.
• Platform ko surakshit aur behtar banane ke liye.

Aap apna consent kabhi bhi wapas le sakte hain (account/data deletion ke through — point 7 dekhein).

3. Phone Number Masking

Public pages par broker ka phone number hamesha masked rehta hai (jaise +91 ••••••3171). Poora number tabhi reveal hota hai jab aap login karke “Number Dekhein” par click karte hain — aur tab ek lead record banta hai. Isse aapka aur broker dono ka data surakshit rehta hai.

4. Data Sharing — Third Parties ko NAHI Bechte

Hum aapka personal data kisi third party ko bechte nahi hain. Aapki contact details sirf us broker ke saath share hoti hain jisse aap khud enquiry/contact karte hain (yahi platform ka maqsad hai). Payment processing ke liye Razorpay jaise zaroori service providers ka istemaal hota hai.

5. Data Storage

Aapka data surakshit cloud infrastructure (Supabase, Mumbai region) par store hota hai, industry-standard security ke saath. Data utni hi der rakha jaata hai jitni service ya legal/accounting requirement ke liye zaroori ho.

6. Cookies

Hum login session ke liye zaroori cookies ka istemaal karte hain taaki aap logged-in rahein.

7. Aapke Adhikaar (Data Principal Rights)

DPDP Act 2023 ke anusaar aapke paas yeh adhikaar hain:

• Access — apna data dekhne ka.
• Correction — galat data theek karwane ka.
• Erasure (Deletion) — apna account aur data delete karwane ka.
• Grievance — kisi bhi shikayat ka.

Data deletion ya kisi bhi request ke liye hamein praveenkatiyar84@gmail.com par email karein — hum aapka data hata denge (legal/accounting requirements ko chhodkar).

8. Grievance Officer

Privacy ya data se judi kisi bhi shikayat ke liye hamare Grievance Officer Praveen (+91 7898866176, praveenkatiyar84@gmail.com) se sampark karein — poori details Contact page par. Jawab 48 ghante mein, resolution 30 din mein.

9. Badlav aur Sampark

Yeh policy update ho sakti hai. Sawaalon ke liye Contact page dekhein.